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Homerunpet, founded in 2015, united exceptional talents with extensive R&D experiences from Toshiba Medical to establish a leading edge in pet tech innovation. As a team of pet enthusiasts with years of pet-keeping experiences, we are dedicated to developing groundbreaking pet products that strengthen the bond between pet parents and their furry companions.
Our product offerings include the Drybo Plus-Automatic Pet Dryer, Homerunpet Pet Grooming Kit, Homerunpet Pet Hair Dryer, Pet Water Fountain, and Automatic Pet Feeder.
The Pet Water Fountain features several key benefits:
Lure to Drink More: The water flow resembling a gushing spring encourages pets to stay hydrated.
Pet Friendly Design: The 4.18-degree tilted water surface ensures comfortable drinking and protects your pet's back.
Smart Indicator: Two protruding sensors on the side agilely detect water levels, with low water indicated by LED signals.
Safer Drinking: The wireless water pump removes traditional wires, preventing potential electric shock and further enhancing water quality.
If the water fountain is not working, there are a few troubleshooting steps to take. First, check and clean the water pump. If that is unsuccessful, try swapping the A/C adapter with a phone charger. If the issue persists, contact Homerunpet for a replacement.
To clean the water pump, you can watch the instructional video or reach out to the Homerunpet Online Customer Team (US) through the Product Order Page.
The Blanc de Chine porcelain water tray offers several advantages:
Cleaner Water, Better Well-being: The self-cleaning system cycles every 2 minutes, removing up to 99.98% of impurities. The 4-stage purification system, including a 3-layer filter replacement and self-cleaning pump, effectively removes odors and enhances taste.
Drink More with Pet Friendliness: The wireless water pump and 4.18-degree tilted water surface promote comfortable and safe hydration for your pet.
Greater Ease of Cleaning: The detachable inner tank and wireless pump are easy to remove, while the no-nooks-and-crannies design ensures effortless daily cleaning.
Quieter than a Whisper: The 20 quiet water paths minimize the operation sound to 20dB, making it the quietest cat water fountain approved by customers.
It is important to note that only the water pump is wireless, not the entire pet fountain. To maintain optimal performance, it is recommended to disassemble and clean the wireless pump thoroughly every 2 weeks.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
item_weight | 1.73 Kilograms | ||||
manufacturer | HomeRunPet | ||||
item_model_number | CF20 | ||||
customer_reviews |
| ||||
date_first_available | December 26, 2022 | ||||
item_package_dimensions_l_x_w_x_h | 9.13 x 8.82 x 7.56 inches | ||||
item_dimensions_lx_wx_h | 0.47 x 0.47 x 0.35 inches | ||||
brand_name | HomeRunPet | ||||
target_audience_keyword | house-cats, dogs | ||||
warranty_description | 1 | ||||
model_name | CF20 | ||||
color | White | ||||
material | Acrylonitrile Butadiene Styrene (ABS) | ||||
age_range_description | All Life Stages | ||||
included_components | Fountain | ||||
specific_uses_for_product | Indoor | ||||
product_dimensions | 0.47 x 0.47 x 0.35 inches; 3.81 Pounds | ||||
best_sellers_rank | #70,550 in Pet Supplies (See Top 100 in Pet Supplies) #194 in Dog Fountains |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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